Terms and Conditions

Please read the following Terms and Conditions carefully.

By accessing this website or ordering any goods via the www.satinbow.co.uk websites, you the customer (hereafter referred to in the following ways:(the) customer/s, (the) client/s, you, yourself), agree to these terms and conditions without exception.

If you do not agree to them, you may not use this website and should leave it immediately.

The www.satinbow.co.uk website is provided solely for your personal use. You may not use this website for any commercial purpose.

It is understood that hereafter www.satinbow.co.uk may be referred to in the following ways: The company, we, us, our, ourselves.

Pricing Policy:

All prices shown on the website are in £ Sterling and are inclusive of VAT, where applicable.

Prices may change and offers may be withdrawn at any time. VAT free prices, are quoted for deliveries outside the EU, where applicable.

Product Availability / Information / Liability:

It is understood that although we make every reasonable effort to ensure that the items supplied are the correct colour and or shade if matching is required, the company will not be held responsible for mistakes or variations in this regard. It is important to note that materials such as silk do vary in shading and texture from time to time as they are natural fibres. Occassionally with man-made fibres, colours will vary slightly due to batches of fabric being dyed separately.

Prices of products may change from time to time. If items that you order are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process the remaining items on your order.

All items are subject to availability. If, due to unforeseen circumstances, it is necessary to substitute an item, the item will be of equal or greater value than that which it replaces. Substitutions will only be made with your prior consent.

It is understood that the company cannot be held responsible or liable for any problems or losses (apart from those covered by the customer’s statutory rights as a consumer) whether actual or perceived that may arise from the wearing, purchase or non-supply of the purchased item. The company will, however, make every reasonable effort to supply the items / items on time and in good condition.

Once orders are placed, no refunds can be made and you will be contractually liable for full payment of the garment.

The liability of the company will not exceed the initial invoice purchase price of the garment or other supplied items.

The Website:

We may change the www.satinbow.co.uk website and correct or update information (including product information) on it at any time without notice. Except in relation to the description of products and services available for order from our website, we do not guarantee and are not responsible for the accuracy of any information provided on the website.

We do not represent or warrant that the material contained in the website, any of the functions of the website and the server will operate without interruption or delay or will be error-free, free from defects, viruses or bugs or compatible with any other software or material. Accessing the website is entirely at your own risk.

You must not transmit through or to our website any defamatory, threatening, obscene, distressing, harmful or pornographic material or material which may infringe upon the rights of others (including intellectual property rights, rights of confidentiality or rights of privacy) or which does not comply with all relevant laws.

Liability and Indemnity:

We do not exclude or limit our liability or the liability of any other person for death or personal injury resulting from our or their negligence or for fraudulent misrepresentation. Except as set out above and in relation to our contractual obligations to supply goods and/or services following acceptance of orders placed on our website, neither we nor any of our agents, affiliates, directors, employees or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the website.

We shall not be liable for any indirect, or consequential loss of whatever nature, including damage to software or hardware, loss of data, damage for loss of business, loss of profits, or any other indirect or consequential loss arising out of or in connection with your use of the website (including without limitation, any such loss arising out of or in connection with any order placed on the website, whether or not accepted by us).

You agree to indemnify us the owners of www.satinbow.co.uk and our agents and officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by you.

We may terminate your use of the website immediately if we consider that you have breached these Terms and Conditions.


The website is controlled and operated in the UK. These Terms and Conditions and all matters connected with any order you place in our website are governed by English law and you agree to submit to the exclusive jurisdiction of the English courts in relation to all matters connected with or arising out of the website or any order you place on the website.


We may change these Terms and Conditions at any time. If any of these terms and conditions are invalid or unenforceable, the remainder of these terms and conditions shall continue to have full force and effect.

For Amex card holders, customers must call their bank to notify them before ordering should the delivery address be different from their card billing address.

These conditions of use may be altered from time to time where we consider it reasonable and necessary to do so.

Personal Information/ Privacy Policy:

Any correspondance which you may have with ourselves via E-mail or our contact form is considered as private information and is not knowingly passed on to any third parties.

It is understood that this is with the exception of information being used for ordering / enquiries relating to availability of an item on your behalf where we might pass it on to one of our suppliers (e.g. availablity of a garment or shoe size where your measurements are needed to ensure a good fit). We are careful to keep any such information to a minimum.

No information is knowingly passed to any third party for any other purpose than has already been specified without your approval (either verbal or written).

If you have any enquiries that relate to these terms and conditions please contact us by using the form on our contact page

Data Collection:

At www.satinbow.co.uk, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information is received and collected by www.satinbow.co.uk and how it is used.

Log Files:

Like many other Web sites, www.satinbow.co.uk makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track users movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons:

www.satinbow.co.uk does use cookies to store information about visitors preferences, record user-specific information on which pages the user access or visit, customize Web page content based on visitors browser type or other information that the visitor sends via their browser.

DoubleClick DART Cookie

.:: Google, as a third party vendor, uses cookies to serve ads on www.satinbow.co.uk.
.:: Google’s use of the DART cookie enables it to serve ads to users based on their visit to www.satinbow.co.uk and other sites on the Internet.
.:: Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL – http://www.google.com/privacy_ads.html

Some of our advertising partners may use cookies and web beacons on our site. Our advertising partners include ….

These third-party ad servers or ad networks use technology to the advertisements and links that appear on www.satinbow.co.uk send directly to your browsers. They automatically receive your IP address when this occurs. Other technologies ( such as cookies, JavaScript, or Web Beacons ) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and / or to personalize the advertising content that you see.

www.satinbow.co.uk has no access to or control over these cookies that are used by third-party advertisers.

You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. www.satinbow.co.uk’s privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.